2012年12月21日星期五

復見天地之心


是日冬至,華夏二十四節氣之一。

太陽直射南回歸線,北半球白晝最短,黑夜最長,冬至後白晝漸長。

易經以"復"卦描述冬至。

彖曰:"復其見天地之心乎?"

是說在任何黑暗的時間,光明一定重現,這本是宇宙最高的價值。易繫辭:"天地之大德曰生。" 如何應用於人生?Steve 相信人必有希望及機會,就看你如何把握。

Steve 可斷言末日不會是今天。

2012年11月22日星期四

IT Management Principles Certificate


Want to study IT Management but don’t have any clues? Now you can take the newly introduced (EXIN) IT Management Principles certificate course at HK$600 or HK$0! ;-)

The course covers most widely known frameworks like PMBOK®, PRINCE2®, COBIT®, EFQM, CMMI, eSCM, ITIL®, and ISO.


Promotion details are: Students who enroll this course will get a HK$600 voucher for any other IT Management courses (ITIL®, COBIT®, PMP®, PRINCE2®, TOGAF®, ISO/IEC 20000 Practitioner and Auditor) offered by Great Learning Education Centre, and thus enjoy free training of the course!

The course is scheduled at 7:00 p.m. 9 Jan 2013.



2012年11月13日星期二

Stakeholder Management Strategy


We think that ITIL® version is more reasonable.

It is hard to imagine that merely to keep informed of those who are with high interest just because of they are with low power. In Chinese, we may describe it as “欺善怕惡”.

We offer all 3 well-known management framework courses.
IT Service Management – ITIL® (http://www.greatlearning.edu.hk/itil.html)
Project Management – PMP® (http://www.greatlearning.edu.hk/pmp.html)
IT Architecture - TOGAF® (http://www.greatlearning.edu.hk/togaf.html


2012年10月11日星期四

80% of PMI-ACP®s in Hong Kong are trainers or trained by Great Learning Education Centre!


10 PMI-ACP® holders in Hong Kong, 80% are trainers or trained by Great Learning Education Centre!


PMI Agile Certified Practitioner (PMI-ACP®) is the Agile Project Management certification launched by PMI® since Nov 2011. PMI’s research has shown that the use of agile has tripled from December 2008 to May 2011.

Update your PM skill to keep up with the trend now.

Our next Agile Project Management training is scheduled at 7:00 p.m. 7th Nov 2012. http://www.greatlearning.edu.hk/PMI-ACP-scrum-agile.html

2012年9月27日星期四

Too Many CC Emails is worse than Junks














We think that you would agree the above post title. When we receive junk mail, we can simply delete it. When we receive CC email, we must at least read it once. What if the email is not related to us? It’s surely a waste of time!

A company can strictly defines RACI Chart (R: responsible, A: accountable, C: consulted, I: informed) for all operation or project activities. Colleagues should only contact those roles or functions (marked with an “I” in the RACI Chart) that are related to their performed activities. Junk CC Email problem is solved!

Remarks: The RACI chart is widely adopted in the ITIL® and COBIT® frameworks. You’ll learn more IT Service Management skills during our ITIL® and COBIT® classes.

Great Learning is now offering ITIL® Intermediate Service Operation (ITIL® SO) Certification training at HK$6,880 only (includes exam fee). Schedule is confirmed at 1:00p.m. 3rd Nov 2012. Enroll at http://www.greatlearning.edu.hk/itil-so.html

2012年9月26日星期三

Two Stakeholder Perspectives: PMBOK® vs. PRINCE2®



We are told that PMBOK® (Project Management Body of Knowledge) and PRINCE2® (PRojects IN Controlled Environments) are complementary rather than competitive. Look at the graphic. PMBOK® lists stakeholders as comprehensive as possible, while PRINCE2® just lists the core stakeholders.

The different perspectives on stakeholders reflect the followings:
1. PMBOK® is more focused on project management knowledge and therefore emphasized on introducing concepts, tools, and techniques.
2. PRINCE2® is a well guided practical framework. It would rather lead you kick start and manage your project in a structured way. (Managing all stakeholders is sometimes impractical; focusing on managing core stakeholders may be more realistic.)

Studying both frameworks will enhance your PM knowledge and widen your vision.

Great Learning offers both courses and has already trained up more than 3000 professionals.
http://www.greatlearning.edu.hk/pmp.html 
http://www.greatlearning.edu.hk/prince2.html 

2012年9月20日星期四

How to tackle the HARDEST material of PMP® EXAM?




It is all about inputs, tools and techniques, and outputs:

1.       There are 42 project management processes.
2.       Each process has inputs, tools and techniques, and outputs.
3.       3 to 5 questions are directly about the inputs and outputs of a particular process.
4.       Lots of questions are about tools and techniques.
5.       Again, can you memorize all these information?

Our suggestions:
1.       Get all 42 process figures (like the shown figure) from PMBOK®, and organize them all in a document.
2.       First, review the document from time to time. Remember, you do not need to memorize all these information but only need to get familiar with it. Simply because all PMP questions are multiple choice.
3.       Before the exam, it serves the purpose of the final check of your knowledge.
a.       Scan all the items, check if you know what these inputs, outputs, and tools and techniques are.
b.      Ask yourself if it makes sense that these inputs, outputs, and tools and techniques should be shown in that process.

Join our most popular PMP course; you’ll learn all techniques to tackle the PMP® exam.

2012年8月29日星期三

讀老子學 Career Management

老子五十七章:「以正治國,以奇用兵,以無事取天下。吾何以知其然?」

孫子兵勢篇:「凡戰者,以正合,以奇勝。故善出奇者,無窮如天地,不竭如江河。」

老子與孫子均提到正與奇,出奇制勝一詞大家耳熟能詳。當今大家做事著重各出奇謀,甚至專走精面。大家可再看清楚孫子的講法是奇勝的條件是正合,即是要先打好基礎。

南懷瑾先生在老子他說續集提出「以正為奇」。意思是在這個人人走精面的世界,堅守正道的人極少,自然便與眾不同,反為更易成功。

這是 Career Management!

2012年8月24日星期五

一張免費而廣受認可的 IPv6 認證

World IPv6 Launch Day 已於今年 6 6 日舉辦,業界的大公司如 AT&T, Cisco, Facebook, Google, Yahoo! 等已全面使用 IPv6,估計 IPv6 在香港將廣泛地應用。

香港的 IT 專業人士一向極為進取,很多朋友都想知有什麼 IPv6 certificationSteve 現在就介紹一張最廣為認識而且免費 IPv6 認證!(http://ipv6.he.net/certification/)

這認證是由 Hurricane Electric Internet Services 主辦,它是一間積極推介 IPv6 服務的有名 Internet Service Provider。就讓我簡介這認證:它有別於傳統的 IT 認證只考你的知識,除了 Multiple Choice 題目外,它要求大家建立一個 IPv6 domain server,每完成一個任務便可升級。

任務包括:
  • Prove that you have IPv6 connectivity
  • Prove that you have a working IPv6 web server
  • Prove that you have a working IPv6 email address
  • Prove that you have working forward IPv6 DNS
  • Prove that you have working reverse IPv6 DNS for your mail server
  • Prove that you have name servers with IPv6 addresses that can respond to queries via IPv6
  • Prove your knowledge of IPv6 technologies through quick and easy testing

    而認證的級別有:
    • Newbie
    • Explorer
    • Enthusiast
    • Administrator
    • Professional
    • Guru
    • Sage
    最高的級別是 Sage,達到 Sage 後,若想繼續進修,Hurricane Electric Internet Services 每天會有新任務給你,完成後並累積到 1500 分,行內人便稱他為 Sage Black Belt

    由於認證要求頗嚴格及廣泛,更須建立 IPv6 server,須花上額外的費用,到 2012 8月為止只有 120 多位的香港 IT Professional 取得 Sage 資格。

    Great Learning 現推出 IPv6 Sage 的保證合格課程,費用為 HK$ 998,大家可不須花 web hosting 的費用,便能考取 Sage Certification,增值自己成為 IPv6高手!

    課程資料:http://www.greatlearning.edu.hk/ipv6.html ( IPv6 Sage Black Belt 導師任教)

    2012年7月19日星期四

    有關 PMP 考試練習

    準備 PMP 考試是一個頗長的歷程:上課、讀課本、還要做練習。
    對於做練習,同學有很多疑問:做多少題?有無 dump 買?需要買練習嗎? Steve 將遂一作答。

    Q. 做多少題?
    A. 大部份 PMP 參考書均有數百條題目,大家做完後,網上有大量免費資源可下載。做多少題沒有準則,當大家做到有信心應付考試便足夠。 PMP certificate 是沒印考試分數的,Steve 覺得 over study 對同學沒有好處。

    Q. 有無 dump買?
    A. Steve 再答一次:無!請大家盡早放棄僥幸過關這念頭。
    (參閱: http://greatlearninghk.blogspot.hk/2011/11/it-pmp.html)

    Q. 需要買練習嗎?
    A. 上面已提到網上有大量免費資源可下載,所以大家不須花錢買練習。值得注意的是有些網站售買 PMP 練習並提供免費題目試做,通常這些免費題目非常深,大家極可能祇答對兩三題,這樣網站便能打擊大家的信心,從而成功出售他們的產品。Steve 可以告訴你,真正的 PMP 題目不會這麼深,大家可省下這些金錢。

    最後值得提的是做題目時會遇到一些極難明白的問題,大家就算翻閱答案解釋仍不同意的。我們應該怎樣?Steve 就舉 PMP 考試天書 Rita Mulcahy PMP Exam Prep 其中一條題目為例:

    A manager and the head of engineering discuss a change to major work package. After the meeting, the manager contacts you and tells you to complete the paperwork to make the change. This is an example of:
    A.       Management attention to scope management
    B.       Management planning
    C.      A project expediter position
    D.      A change control system

    答案是 C!假如你答對的話,Steve 恭喜你,這樣缺乏邏輯性亦無因果關係的題目,你亦能答對!讓我運用李天命博士的術語,你擁有極強的同情了解能力。

    為何這些問題有問題?Steve 覺得有以下可能:
    1.       文化的差異
    2.       語言的障礙
    3.       作者的錯誤
    4.       大家最不想承認的:自己領悟能力有問題

    如果大家不贊同第四點,那麼便不須委屈自己,忘記這些題目及答案吧!畢竟 PMP  question pool 極大,Steve 可肯定你考試時不會碰上這些題目。

    2012年6月16日星期六

    CBCP: 一張有意義及價值的認證


    Great Learning 於昨晚 (15/6/2012) 推出了在香港停辦多年的課程:Certified Business Continuity Professional (CBCP) ,有十位同學參加,反應不俗。
      
    Steve 常說這是一張很有意義的認證, Business Continuity Management (BCM) 的任務包括:
    l   To safeguard human life
    l   To minimize the loss of data, revenue, and customers 

    簡單地說就是保護組織的生命財產。BCM 對企業的貢獻,最廣為人知的案例是 911 當日,Morgan Stanley 3000 位員工在世貿工作,但災難發生後三日,他們公司便能回復運作。 IT 從業員參與 BCM 工作,便不單是進行 Data Recovery BCM 能令企業在難以預測下的環境繼續運作。 

    CBCP 亦是一張有價值的認證。從事 BCM 工作的多是高層管理人員,考取 CBCP 對你的事業將有極大幫助。CBCP 是由創辦超過 20年的 Disaster Recovery Institute International (DRII) 發的,它是 BCM 行業中最權威的認證。大家可參考政府的資訊安全網 (InfoSec http://www.infosec.gov.hk/english/technical/certifications.html ) DRII 是唯一被列出的 BCM 認證機構。 

    遺憾的是這十年內沒有一間本地的培訓中心積極舉辦這有意義的課程,致令香港的 CBCP 認證人數只有二十多人 ( 2012 6 月而自願公開的 CBCP 名單)。現在大家可積極考慮取得 CBCP 認證,為香港,為業界提高 BCM 能力,亦為自己職業生涯作好的投資。 

    宋儒張載曾說:「為往聖繼絕學」

    Great Learning 便希望為業界繼絕學!

    參考網站:
    http://www.greatlearning.edu.hk/cbcp.html

    2012年4月23日星期一

    孫子兵法的五事與 Great Learning

    Steve Facebook 得知最近很多朋友在追三國演義。其實 90 年代版的三國演義也於當年成為熱潮,我就是於那時研究三國演義及孫子兵法,且得益良多。 
    孫子兵法的五事:道、天、地、將、法,與 Great Learning 的發展有絕大的關係。 

    道:面對政府對 IT 界全不支持; IT 培訓界十年不變的課程。 Steve 雖不是 Steve Jobs change the world,但也希望 change the IT Training industry in Hong Kong。得出的結果是: 

    PRINCE2, ITIL 培訓市場的本地化 - 再不因外國人到香港的成本令學生付高昂的學費,也令學生不須於 working hours 上課,學生亦不須於課堂後立即考試。 

    新課程的推出:介紹 Management Framework 的課程如 - COBIT, TOGAF, Agile, Business Analysis, ISO/IEC 20000 

    重新推出渴望已久的課程:如 Certified Business Continuity Professional (CBCP) 

    Great Learning mission 就是: Our mission is to deliver knowledge in the most innovative, comprehensive and economical way.  所以除非成本高昂的課程外,Steve 堅持只收取便宜的學費。 

    天:Great Learning 成立時剛是 technical knowledge 已成熟,management framework 剛得到重視 

    地:我們搬到香港的中心 - 旺角彌敦道 

    將:我們的老師是業界從業員並多是碩士或博士生。(但沒有道,我想 Great Learning 不可能吸收這些人才) 

    法:我們極著重 customer service 

    若問我五事中最重要的是什麼,我肯定地答是道!就是辦教育一定要有理想。

    2012年3月19日星期一

    美國遙距學位課程

    Great Learning 終於有自己代理的學位課程!就是美國專辦遙距課程的  California Intercontinental UniversityCalUniversity  (http://www.greatlearning.edu.hk/academic.html )
    關於學位課程,Steve 最多接觸的問題是:這學位是否被承認? 

    這問題需要詳細分析。首先要厘定被誰承認。若你到私人機構見工,去認可你的學歷的便是該機構,並無客觀標准。 

    若你應徵的是政府工或學位教師,情況便有所不同了。由於政府只認可在教育局網上提及的可頒授學位的高等教育院校(http://www.edb.gov.hk/index.aspx?nodeID=7001&langno=2) ,要應徵政府工或學位教師的持有非本地課程學位的人仕,便須到學術評審局評估個人的學歷。請參考:http://www.hkcaavq.edu.hk/zh/faq.asp

    當然亦有其它客觀的標淮。美國就有自己的學歷認可制度:負責認可遙距課程的認可機構 (accreditation body) Accrediting Commission of the Distance Education and Training Council (DETC)CalUniversity 就是 DETC 認可的大學。

    CalUniversity 成立於 1996年。試想 Internet 開始盛行於 90年代中,CalUniversity 其實是 online degree provider 的先鋒。

    2012年2月27日星期一

    PMP 報名手續

    PMP 的報名手續出名繁複,很多考生因此而拖延了考試。 
    其實 PMP 的要求及申讀手續已詳細列明於 PMP Handbook, 大家可到http://www.pmi.org/certification/~/media/pdf/certifications/pdc_pmphandbook.ashx下載。

    Steve現解答一些常見問題:
    1.      PMP是否一定要到 PMI Registered Education Providers (REP)?
    答:否。請查閱 PMP Handbook 11: “D. Training companies or consultants” 即任何 training centre PMP course 均被承認及用作報考 PMP

    2.      如何填寫 PMP application form?

    3.      PMP audit process 是怎樣?
    有關填寫 PMP application form audit process, Steve 已於 Great Learning Education Centre fan page 公開,大家可於 http://www.facebook.com/GreatLearningHK 參考。

    2012年2月18日星期六

    ITIL® 中級課程的選擇

    Great Learning 於 2011 年推出全系列 IT Service Management 課程後,我們的三位導師更於今年年初均取得 ITIL® Expert, ITIL® Approved Trainer, 及全部十科 ITIL® Intermediate Certificate。哪十科?
     

    Lifecycle Stream (5科; 每科 3分; 上課時數: 每科 21小時)
    Service Strategy (SS)
    Service Design (SD)
    Service Transition (ST)
    Service Operation (SO)
    Continual Service Improvement (CSI)

    Capability Stream (4科; 每科 4分; 上課時數: 每科 30小時)
    Operational Support and Analysis (OSA)
    Planning, Protection and Optimization (PPO)
    Release, Control and Validation (RCV)
    Service Offerings and Agreements (SOA)

    必修科 (5分; 上課時數: 30小時)
    Managing Across the Lifecycle (MALC)

    考生只須選擇 Lifecycle Stream 或 Capability Stream, 取得 22 分便可成為 ITIL® Expert。Great Learning 可提供兩 streams 所有科目,但學員應如何選擇?我們試以下列數點來分析:

    1. 價錢:
      1. Lifecycle stream: HK$ 7,880 x 5 + HK$ 9,880 = HK$ 49,280
      2. Capability stream: HK$ 9,880 x 5 = HK$ 49,400
      3. 兩者相差不大
    2. 時數:
      1. Lifecycle stream: 21 x 5 + 30 = 135
      2. Capability stream: 30 x 5 = 150
      3. Lifecycle stream 時數略短
    3. 所得證書數目:
      1. Lifecycle stream: 5 張
      2. Capability stream: 4 張
    4. 內容:
      1. Lifecycle stream: ITIL® publication suite 是以 lifecycle 來分的,所以以 lifecycle stream 來分科比較自然,學員較易掌握,且易搜尋資料。
      2. Capability stream: 著重 process, 須 cross reference五本 ITIL® publication suite。
    5. 其它:
      1. Lifecycle stream: 若你的目的是取得中級證証,修讀其中一科 Lifecycle科目是最佳選擇 (只須 HK$ 7,880 及 21 小時)
      2. Capability stream: 比 Lifecycle stream少考一科考試而取得 ITIL® Expert資格。  
    比較後發覺兩 streams 各有好處,但 Great Learning 發現較多學員希望先取得其中一科中級證証,日後再慢慢考取 ITIL® Expert,所以我們現在推出的多是 Lifecycle stream 的中級課程。